Returns and Refunds Policy

Overview

Most Items purchased from Heaney Violins can be returned within 30 days for a full refund so long as they are in “like new” condition and have all the original packaging.

Exceptions

  • All sales of consigned items are final.

  • Strings that have been put on instruments cannot be returned.

Need help?

Contact us at (650) 564-9013 for questions related to refunds and returns.